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Site Reliability Engineer (SRE)

Location:

  • HCMC, Vietnam

Working Hours:

  • Monday – Friday, 8:30 AM – 5:30 PM.

Salary:

  • Negotiation

Employment Type:

  • Full-time
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About STYL Solutions

Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with an R&D center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software, and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry. Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.

Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.

Job Description

We are looking for a Site Reliability Engineer (SRE) to join our engineering team, responsible for improving system reliability, scalability, and operational efficiency across our platform.

This role focuses on engineering solutions to prevent incidents and improve long-term system reliability, rather than only reacting to operational issues. You will work closely with L2 Support, DevSecOps, and development teams to analyze production issues, eliminate recurring problems, and enhance system resilience in a distributed, cloud-based environment.

You will play a key role in transforming operational insights into long-term improvements, automation, and reliability engineering practices.

Responsibilities

Your key responsibilities will include, but are not limited to:

Reliability Engineering & System Improvement

  • Design and implement solutions to improve system reliability, availability, and performance
  • Identify and eliminate recurring incidents and systemic bottlenecks
  • Define and track service level indicators (SLIs) and service level objectives (SLOs)

Root Cause Analysis & Problem Management

  • Lead root cause analysis (RCA) for major and recurring incidents
  • Identify systemic issues and define long-term corrective actions
  • Ensure RCA outcomes are translated into engineering improvements

Observability & Monitoring

  • Design and enhance monitoring, alerting, and observability frameworks
  • Build dashboards and metrics to provide visibility into system health
  • Analyze system performance (latency, throughput, resource usage)
  • Identify bottlenecks and optimization opportunities
  • Contribute to capacity planning and scaling strategies

Automation & Operational Efficiency

  • Develop and maintenance automation to reduce manual operational effort and improve recovery time  (e.g., self-healing, auto-remediation)
  • Continuously optimize operational processes

Qualifications

We are looking for candidates who demonstrate:

  • Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience)
  • 6 years experience or more in SRE or Production Engineering roles
  • Strong troubleshooting and analytical skills across distributed systems
  • Experience with:
    • Linux systems
    • Cloud platforms (AWS / Azure)
    • Microservices architecture
    • Monitoring and observability tools
    • CI/CD pipelines
  • Strong understanding of:
    • System design and failure scenarios
    • Distributed system behavior (timeouts, retries, cascading failures)
  • Good communication skills in English

 

Technical skills

  • Scripting/programming (Python, Bash, or similar)
  • Experience with container platforms (Docker, Kubernetes)
  • Familiarity with databases (MySQL, PostgreSQL)
  • Understanding of networking fundamentals

 

Nice-to-have

  • Experience with high-availability or high-transaction systems (e.g., fintech, payments)
  • Familiarity with:
    • Infrastructure as Code (Terraform, CloudFormation)
    • Chaos engineering or resilience testing
  • Knowledge of security best practices in cloud environments

 

Success in this role looks like

  • System reliability and availability improve over time
  • Recurring incidents are significantly reduced
  • MTTR decreases due to automation and improved processes
  • Monitoring becomes more accurate with fewer false alerts
  • Production releases become safer and more predictable

Benefits

STYL Solutions will give you the favorable conditions you need to tackle difficult problems and learn cutting-edge technologies:

  • An international working environment with friendly and passionate colleagues
  • Onsite opportunity to Japan, and Singapore for training and supporting customer
  • Meaningful work with experienced & strong technical veterans
  • Flat structure, simple processes & transparency

In addition to providing you with professional growth, STYL Solutions is also committed to taking care of our employees, personally. As a full-time employee, you are automatically enrolled in our benefits program, which includes:

  • Attractive compensation, regular assessments, and salary reviews
  • 19 paid days off per year
  • 100% salary & full social insurance during the probation period
  • Premium health care insurance
  • Free coffee, tea, and parking.
  • Special celebration on 8/3, 1/6, Xmas, Tet holiday…
  • Outing/team-building activities (trip, sport, dinner…)

Salary: Negotiation

Employment Type: Full-time

Important Note:

By submitting an application, or sending your CV to us:

a) you acknowledge that you have read, understood, and agreed to STYL’s Candidate Privacy Notice, and consent to the collection, use, and/or disclosure of your personal data by us for the purposes set out in the Notice; and

(b) in the event that we have received your job application or personal data from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly

authorized by you to disclose your personal data to us for the purposes set out in the Notice.

 

If you are ready to catapult your career to the next level, we will get you there. Please send all applications and CVs to our hiring team – hiring@styl.solutions. We look forward to working together and positioning STYL Solutions as an industry leader!

Application Form

By clicking “Submit” you agree to STYL’s Data Protection Notice For Job Applicant: Vietnam
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Join Our External Referral Program!

Help us build a winning team at STYL and get rewarded! Our External Referral Program offers you VND 3,000,000 for every successful candidate you refer.

Conditions for an eligible referral

  • Not refer yourself or candidates who have already applied for the position.
  • There is no limit on the number of referrals you can do.
  • The candidate must not be in STYL’s current database.
  • Referrals are valid for three months from submission.

Rewards

  • VND 3,000,000 per successful referral, paid within 30 days of hiring.
  • Referrals are valid for three months from submission.

Interested?

Use the form to submit your referral, providing the candidate’s name, resume, email, and other necessary information. Our HR team will then contact you to confirm the eligibility of your referral.

Join us in finding the best talent and enjoy the rewards!

Referral Form

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By clicking “Submit” you agree to STYL’s Data Protection Notice For Job Applicant: Vietnam

Our Hiring Process

What The Team Seeks

STYL Solutions seeks individuals who align with our core values. Our application questions are designed to assess this alignment, ensuring a good fit with our team ethos. We evaluate candidates based on their skills, expertise, and values, while also ensuring STYL Solutions is a place where they can achieve their full potential. 

Our Openings

Visit our Career page for current job opportunities. Candidates must review the Terms & Conditions in the Data Protection Notice for Job Applicants (SG, VN) before applying.

Applying to join

We follow a concise and direct approach, focusing on practical metrics. Candidates progress through the following stages:

Step 01

Receive Your Application

Step 02

HR Screening

Step 03

Technical Interview

Step 04

Culture-Fit Interview

Step 05

Reference Check*

Step 06

Final Decision

Screening

Applications are shortlisted and reviewed. Suitable candidates undergo a brief phone screening to discuss their background, experiences, and career goals. This step ensures compatibility with our development orientation and culture. Screening calls typically occur 5-7 days after application submission. 

Technical Interview

Shortlisted candidates are invited for technical interviews, either in person or online. Applicants in Singapore may need to complete an Application Form before the interview. During the technical interview, candidates demonstrate their expertise, professional background, and problem-solving abilities. The interview lasts 1 to 1.5 hours. 

Culture-Fit Interview

Following the technical interview, candidates proceed to the culture-fit interview round, which focuses on alignment with our cultural values. This stage involves behavioral questions and lasts about 30 minutes. 

* Reference Check

Reference checks are conducted for security-related roles only. The team uses 1 to 3 contact details provided by the candidate, and the outcomes serve as references in the decision-making process. 

Final Decision

The team evaluates the applicant based on all information gathered. Candidates are informed of the results within 7 days after the final round, except in special cases. If not chosen, your information will be retained for 6 months for potential future opportunities. All applicants will receive a thank-you email acknowledging their interest and effort. 

Application Form

By clicking “Submit” you agree to STYL’s Data Protection Notice For Job Applicant: Singapore